Hello PwC.

Overview

Design is the strategy behind an outcome.

I lead designers, technical teams & partners to create seamless user centered solutions. 18 years UX & Product Design & Product Management experience. Enterprise, international, multi-lingual design for 400m global users. Critical thinker, problem solver, product strategist, manager, leader, mentor & hands-on designer.

Examples of work

Below are a just a few small snapshots from Stephen’s extensive 18+ years UX, Product Design & UI experience.

Please note: Some detail has been redacted, taking into account for commercially sensitive information. Projects may be presented with gaps in processes and in overview form at times due to the inability to publish project information. This portfolio aims to demonstrate real life project work, not faux, pixel-perfect case studies. Some projects are displayed with dated UI. They are still presented because timeless, valid UX & product design decisions were made on that project.

AutoTrader ‘Instant Cash Offer’ Omnichannel

Allowing users to quickly sell their car by linking the worlds of online and retail.

Lululemon Search and Discovery Keyword Search

Exploring opportunities for eCommerce keyword search and discovery.

Dixons Carphone eCommerce

Europes largest electronics retailer.

Vodafone Secure Net

Browsing security for the global telecommunications giant

Vodafone Responsive Content

Responsive content management system for the global telecommunications giant.

Shoes.com Omnichannel

eCommerce and retail shopping experience.

1800-GOT-JUNK Omnichannel

Designing a new online / text-to-book channel.

Build Direct

Transforming mindsets from a UI mindset to a holistic UX, product design mindset.

Autotrader Omnichannel Journey Vision

Vision and education presentation for a personalized omnichannel experience.

Vodafone eCommerce

Allowing users to recharge their phones online.

Vodafone Help & Support

Help center for the global telecommunications giant.

Vodafone Billing, Payments & Acccount Management

My Account for the global telecommunications giant.

Vodafone Summary

Summary of UX & Product Design

Help Center UX Review

Telus Help Center – a critical eye.

Sound Education

Auditory education solution.

Vodafone Onenet – Unified Communications

Merging the world of mobile and traditional telecommunications.

Companies

Stephen has worked with some of Europe’s well-known brands, plus some Canadian:

Stephen has also worked closely in multi-functional teams with:

Frameworks & Processes

Below are a few of the frameworks and processes that can be utilized to design great products and services.